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chatgpt for business

3 Ways You Can Use ChatGPT in Your Business

April 12, 2023/in General

Overnight, ChatGPT has taken over the Internet. ChatGPT is a robust and powerful free informational resource. It has information comparable to Google, but the information is shared in the form of an artificial intelligence chatbot. If you’re not tech-savvy, you may be wondering how you can use ChatGPT in your business, and it’s important to note that you will need an experienced IT professional to incorporate its many benefits 

 

3 Ways You Can Use ChatGPT In Your Business

 

  1. As customer service. First, if we’re being honest, we have been using chatbots for customer service for a very long time. At this point, artificial intelligence can make it less frustrating. Instead of having a maze of questions, your customers can ask the chatbot direct questions and get relatively direct answers. It also feels quite human, which is important to many people seeking customer service.
  2. For shortcuts and formulas. Next, chatGPT is great for looking up formulas and shortcuts. This can help your business by streamlining processes, especially in Microsoft Excel or Google Sheets. When using chat GPT, you can ask it for Excel formulas and it can review coding.
  3. As a personal assistant. Finally, artificial intelligence chatbots make excellent customer service representatives. ChatGPT doesn’t need breaks or sleep, and it is available to work any hours you need it to. For some customer service problems, you may still want a physical person to address them, but many customer service problems can be addressed by artificial intelligence.

 

ChatGPT is a revolutionary informational resource, with the same bank of information as Google or Wikipedia and a more interactive way of communicating. ChatGPT allows its users to ask direct questions and get direct answers. If you’re interested in integrating ChatGPT into your business, we can help. Our team of experts can help you apply innovative solutions to critical operations and ensure that technology works in harmony with your business. Contact us today for a free consultation.

 TekElement, is a premier MSP company based in Dallas, TX. We believe that innovation is the cornerstone by which organizations succeed or fail. Our focus for our customers is to identify areas where these tech elements intersect with business-critical operations and apply innovative approaches and solutions to ensure technology is working in harmony with your business strategy.

The Benefits Of A Virtual Chief Technology Officer

February 21, 2023/in General

This blog will discuss the many benefits of a Virtual Chief Technology Officer (vCTO). As you may know, a Chief Technology Officer is charged with leadership and strategy for the technological requirements in an organization. This includes protecting employee information and other sensitive data that requires a robust cybersecurity program.

A Virtual Chief Technology Officer is where the organization contracts with an outside party, rather than hiring an individual to fill this role. It can also be referred to as an Outsourced CTO, Fractional CTO, Virtual CTO, among other terms.

So Why Do Some Organizations Choose The Virtual Route?

There are many benefits to a Virtual CTO, and we have compiled a list of the most compelling reasons:

1. Independent – Independence for the CTO position from IT Operations is essential to any organization with limited staff, this can be a challenge. A Virtual CTO can be a great way to solve this. Not only is the vCTO independent from IT, but office politics as well.

2. Expertise – Hiring and keeping experienced CTOs is tough, so a Virtual Chief Technology Officer can be a way to improve the organizations cybersecurity posture without adding another FTE. More importantly, if you go with a company that has several vCTO clients, the group knowledge of their client base can be invaluable. vCTO’s and vCTO’s with big 4 consulting experience tend to have the breadth and depth of experience that can be extremity beneficial.

3. Continuity – Having an in-house CTO can be great, until someone else hires them. A Virtual CTO can offer any organization continuity in this role. Even if people move, there’s the benefit of having the continued relationship with the company and the rest of the team, along with the continued processes and approach.

4. Specialization – If you work with a firm that specializes in Virtual CTO services, this is a huge benefit. Having a vCTO that is focused on doing a few things really well that are aligned with the organizations business vertical can have a positive impact on overall strategy and effectiveness of the role in your organization.

5. Cost effective – Although many organizations just can’t justify the $175K+ salary of an experienced full-time Chief Information Security Officer, they are finding that a Virtual CTO can have many of the benefits of an FTE at a lower cost. This is often since most smaller organizations don’t need 2000 hours per year for the position. Another factor is that larger organizations are utilizing vCTO services to selectively fill only the highly specialized portion of the role, also saving money.

The Benefits of Consistent Reporting for the vCTO

The independent vCTO team will be working closely with all involved parties in establishing an effective and ongoing cyber and information security program. This will require monthly meetings to review, plan and execute cyber-related activities as well as quarterly or semi-annual executive meetings to update the executive team regarding the latest development in the field and what steps could be taken to address such concerns. The vCTO team identifies best-in-class technology solutions and guarantee maximized delivery. This approach will lead to the implementation of the core components of an effective cyber and information security enterprise risk management program as practiced by larger firms, but one that has been adjusted to fit the needs of a middle-market organization.

TekElement, is a premier MSP company based in Dallas, TX. We believe that innovation is the cornerstone by which organizations succeed or fail. Our focus for our customers is to identify areas where these tech elements intersect with business-critical operations and apply innovative approaches and solutions to ensure technology is working in harmony with your business strategy.

Since our founding in 2008, our focus has been to identify best-in-class technology solutions and build internal expertise in those areas to guarantee maximized delivery for our customers. Whether it be in security, cloud hosting, or ongoing support, our customers can trust in our solutions to create seamless integration and execution across all areas of their business. Contact us today for a free evaluation of your IT infrastructure.

how does cloud hosting work

How Does Cloud Hosting Work

January 31, 2023/in General

In the last decade, cloud hosting has become a popular trend in IT, and it has been employed by businesses all over the world. In its simplest terms, cloud hosting is a collection of remote computing resources. These resources are divided across several servers, minimizing the potential for downtime and server malfunction. Let’s talk about how cloud hosting works.

 

How does cloud hosting work

 

There are two types of clouds. There are public clouds and non-public clouds. On a public cloud, users usually have the option of having a shared server or leasing a whole server to themselves. A shared server is where many users are sharing a machine with other accounts. On the other hand, when a user leases a whole server, it is called a dedicated server.

 

If you are uninterested in utilizing a public cloud server, you can always have a private cloud hosting service set up. A private cloud setup will not share resources with any other sites, meaning that the virtualized resources are behind their own firewall and aren’t shared.

 

No matter which cloud service you choose, the server works to ensure your site has no downtime. The servers within the cloud complete a preselected set of challenges and if there is any failure on a particular server, another server will briefly step in as backup.

 

To secure quality hosting for your website or business, it is important to select a cloud hosting company that has high-quality server hardware because utilizing low-quality server hardware can affect performance. If you are looking for a cloud hosting service for your business, Tekelement offers customized cloud solutions that are reliable and scalable to build, manage, and secure your cloud-based infrastructure.

cybersecurity in the modern era

What Cybersecurity Looks Like in the Modern Era

December 27, 2022/in General

The internet has changed our lives for the better in many ways. It has allowed us to connect with people over long distances, given us access to information at our fingertips, and truly change the way we do business. However, given how much we rely on the Internet, it has also become a place where we must be careful.

What cybersecurity looks like in the modern era

 

Cybersecurity is the protection of internet systems from cyber threats. The systems can include hardware, software, and data, and this practice is used by individuals and businesses to prevent unauthorized access to information. When the internet was in its infancy, cybersecurity was of less importance. Now, as the internet matures, cybersecurity is not optional.

 

It may be tempting to believe that cybersecurity attacks focus on businesses, but successful attacks mainly focus on individuals. Most successful cybersecurity attacks play off of human weaknesses, such as distracted users who open unfamiliar attachments without thinking, customers eager to take advantage of online discounts, or employees who are deceived by emails that appear to come from company executives.

 

Because more than 90% of targeted attacks reach their victims through their email, a major goal in cybersecurity is to utilize a layered email defense. This can be a combination of detecting known and emerging email attacks, taking action once a threat is discovered, and protecting against spoofed and look-alike domains.

 

When it comes to developing a cyber defense solution for your business, it is important to give both your employees and clients peace of mind when working with you. Tekelement’s end-to-end cybersecurity solutions provide actionable steps to secure systems more effectively, monitor and mitigate threats in real-time, and provide regular assessments and recommendations across a variety of frameworks. We can ensure that your business is protected and that your clients and employees have peace of mind when working with you.

 

 

What Kind of Industries Benefit from Cloud Hosting?

December 1, 2022/in General

Even if you don’t work in tech, you’ve probably heard of cloud hosting. Cloud hosting makes applications and websites accessible using cloud resources. It’s not like traditional hosting, which is usually housed on a single server. Instead, cloud hosting uses a network of connected virtual and physical cloud servers to host applications or websites, offering greater flexibility and scalability. Cloud hosting is an amazing resource for many industries, and here are three that benefit greatly from cloud hosting.

 

What kind of industries benefit from cloud hosting?

 

  1. First, the education industry benefits greatly from cloud hosting, which has proven to be an invaluable resource for schools. It is important for schools to have access to updated technology so they can provide the best education possible, and with a tight budget, this can be problematic. However, this is also a problem that a cloud service can immediately solve. Cloud hosting also allows students to access the information they need in one place and allows teachers to distribute assignments easily.
  2. Another industry that can benefit from cloud hosting is the legal industry. The legal industry is unique because it is one of the few industries that needs to store large quantities of files for long periods. Not only does this data need to be immediately accessible, but it also needs to be secure. This used to be a lot to ask, but now with cloud servers, it isn’t. Cloud services also offer advanced backup and easy recovery should files be misplaced.
  3. Finally, the automotive industry also benefits greatly from cloud hosting. It may seem unexpected, but the automotive industry relies very heavily on constantly available data. From parts and manuals to inventory, there are lots of aspects of the automotive industry that can be improved with cloud listing. In this industry, the best part about cloud hosting is that it not only makes the worker’s life easier but also improves customer service quality.

 

Cloud hosting is a virtual network of cloud servers that can host applications or websites and offer flexibility and scalability to various businesses and industries. It’s tempting to think of cloud hosting as some high-tech business, but it has real-world applications in a variety of industries, including the education industry, the legal industry, and the automotive industry. If you are interested in cloud hosting for your business, you can contact Tekelement and speak with our knowledgeable representatives today.

tekelement cybersecurity

How TekElement Helps Your Business’ Cybersecurity

October 28, 2022/in General

No matter what kind of business you have, you need cybersecurity. Cybersecurity is the practice of defending computers, mobile devices, networks, and data from attacks. While it may be daunting to think about, cybersecurity is a part of your business, and TekElement can help you with it.

 

How TekElement helps your business’ Cybersecurity

 

TekElement has cyber defense solutions that are designed around your business. We leverage the best available solutions and hardware to give you the best cyber protection for your business.

 

Your business is important to us, and our end-to-end cybersecurity solutions give actionable steps to secure systems more effectively. We can monitor and mitigate threats in real time while providing regular assessments and recommendations to improve compliance across a variety of frameworks. Some of our services include data encryption, threat detection, penetration testing, strategy and risk assessment, incident response, and identity and access management.

 

We offer advanced threat protection, a proactive threat analysis and real-time mitigation of known exploits, malware, spyware, and phishing campaigns. With URL filtering, we give real-time malicious website blacklisting and unknown bad actor IP addressing. This stops and blocks threats before they can occur.

 

Our data loss prevention management is a solution to significantly reduce the risk of a data breach and loss. Our ransomware prevention process includes daily endpoint and user device image and data capture to provide rollback strategies across the business. This means you will never have to pay for a ransomware group. Finally, we offer safe, secure, and true offline backup data storage for peace of mind.

 

Because today’s cyber threat landscape evolves at a rapid pace, we focus on cybersecurity services that create a proactive strategy to successfully protect organizations from attacks. Cybersecurity is an ongoing process, and TekElement’s highly qualified cybersecurity experts can help you protect your business from cyber attacks.

 

restaurant supply chain

Technological Solutions in the Restaurant Supply Chain

October 5, 2022/in General

For a restaurant to run smoothly, there must be a sense of organization. Most restaurants utilize technological solutions to streamline things like table management, menu management, and rates. There are many technological solutions for restaurants, depending on what problems you need to solve.

 

Technological solutions in the restaurant supply chain

 

From fast food chains to upscale dining experiences, technological solutions can make running a restaurant much easier. No matter what type of restaurant you run, a point-of-sale system is mandatory. Depending on what best suits your business, point-of-sale systems can be simple or complex. For many businesses, ticket splitting, combo management, and customer history are important metrics to have on a system.

 

In our technologically-heavy world, many systems rely on the internet to stay running. However, there will be times when the internet goes down while your restaurant is open, and having a system that can operate despite disconnections is mandatory. Along with that, it’s important to centralize your management, especially if you have multiple points of sale, and be able to access your statistics from anywhere and on any device.

 

Finally, an advanced point-of-sale system can allow you to manage your daily menu and combos. This allows you to assess inventory in real time and keep up with out-of-stock items and consistent ordering. This also allows you to reduce product waste by cycling through promotions, specials, and combos.

 

Over the years, the restaurant industry has changed. Food has become more accessible, and people have obtained more free time. Technology has changed as well. No longer do we have to use manual points of sale. Technological solutions are readily available, but they are not all created equally. If you are looking for an expert point-of-sale system that can streamline your business, Tekelement has solutions for you.

what is cloud hosting

What is Cloud Hosting?

August 18, 2022/in General

Business owners in today’s business environment are always looking for ways to be more efficient with their time and energy. One of the ways they do this is with cloud hosting. Cloud hosting has many advantages, including increased server uptime, cost efficiency, and increased security. Investing in cloud hosting can be highly beneficial to your business, but before you invest, it’s important to know what cloud hosting is.

 

What is Cloud Hosting?

 

Cloud hosting may sound complex, but in its simplest form, it is an electronic structure that stores data across multiple computers. The data can be accessed through networks such as the Internet. This differs from traditional hosting because storage isn’t sequestered to a single server. Ultimately this leads to greater flexibility, accessibility, and scalability.

 

The biggest benefit to cloud hosting is that it increases server uptime. This means that whether you are hosting a website or simply storing files, you can access these things all the time. With traditional hosting, if the main computer went down, you didn’t have access to your files. With cloud hosting, since files are stored in multiple computers, if one computer goes down, another from the cluster takes over.

 

Cloud hosting is also cost-efficient because you do not have to worry about spending large amounts of money on infrastructure. With cloud hosting, you only have to pay for the services you need rather than for additional services and resources, even if you do not need them.

 

Finally, cloud hosting can also increase security within your business. Unlike traditional hosting, cloud hosting comes with an established infrastructure that already contains multiple layers of security. Most cloud service providers also offer secure and encrypted solutions, backup recovery, firewalls, and storage segregation.

 

If you are looking for a reliable and scalable hosting solution for your business, cloud hosting is the way to go. Cloud solutions can grow with your business, whether you have five employees or 500. An experienced cloud hosting company, such as Tekelement, can help you decide what type of cloud hosting is best and help you navigate the migration as well.

 

 

 

what is voip

What is VoIP

July 19, 2022/in General

VoIP stands for Voice over Internet Protocol, and it is a technology that allows you to make and receive phone calls and voice calls over the Internet instead of across landlines. Many people consider VoIP the alternative to traditional telephone service.

 

What is VoIP?

 

VoIP makes it easy for you to call people without needing traditional, local phone service or physical copper wires. To do this, all you need is a high-speed Internet connection and a VoIP service provider to handle the calls. VoIP uses your existing Internet connection and works by converting their phone calls into data sent over the Internet for a much lower cost than older telephone systems.

 

The major difference between the VoIP service and landline phones is that the landline phone is hardwired to a physical location using copper wires. On the other hand, a VoIP phone makes and receives calls through the Internet, so it is not locked into a specific location.

 

VoIP service has many benefits, including lower cost, high-quality sound, advanced features, worldwide calling, and phone numbers for a remote work team. These services have lowered business and residential phone bills by over 60%. These calls are also very clear, meaning the audio isn’t fuzzy or muffled.

 

With VoIP service, you can also utilize advanced features, including auto attendants, call recording, and call queues. These additional services are often included in business phone plans. The benefits don’t end there, however. You can call anyone worldwide, and you can also have a business phone number for a remote work team.

 

VoIP service has many benefits over traditional lines. Not only does it make calling assessable from wherever you are, but it also saves the user plenty of money over traditional phone lines. If you are interested in setting up a VoIP line for your business, you can contact our tech experts to get a free consultation

The Importance of Integrated POS Systems in Hospitality

June 27, 2022/in General

When running any business within the hospitality sector today, simplifying the customer experience is essential. Competition is rife today across the hospitality industry, so you have to stand out when customers walk in the door. So, a good solution is to have a good POS (point of sale) System. Having integrated POS systems in hospitality is incredibly necessary for the success of your business.

Any business that fails to invest in a fully integrated POS system will fall behind the competition. There are several reasons for this. For one, an integrated POS program will be operated by one specialist service provider (like TekElement).

Having a singular point of contact means that problems can be resolved by having one port of call, as opposed to having to call numerous hardware and software providers. This saves time, cuts down on troubleshooting, and ensures any downtime is minimized.

However, the importance of integrated POS systems in hospitality goes beyond technical solutions. For one, it allows you to have a place where you can better manage your customer interactions. You could, for example, benefit from having a self-service program. This allows people to order food and beverages, for instance, without having to speak to a member of staff.

Your staff can then remain focused on other matters, such as keeping the place in top condition and supporting customers.

You can also benefit from being able to order and pay from anywhere, whether it is their seats, an easy-to-use self-service booth, or, if they prefer, through a member of staff. Having more options for customers to order what they want, when they want, ensures that hospitality guests feel looked after and respected.

Integrated POS systems in hospitality are an essential service

Data is vital to a hospitality business. Working out what is selling and what is not is one thing; knowing what your customers are buying is even more important. Integrated POS systems mean that you could have more data about what is selling, what each guest is buying, and what their preferences are. Little things like understanding how they take their coffee, or what ‘the usual’ is, can ensure guests feel like you really know them. This encourages repeat stays and increases the likelihood of positive feedback, which is incredibly useful in Hospitality services.

By making sure you can deliver the best customer experience, then, POS systems in hospitality make everything easier. All of your team can quickly and easily get to grips with the process so they can support guests more comfortably. Now, there is no need for having to check old files or take wild guesses on data, customer interactions, and preferences. With an integrated POS system, everything is there.

Worried your staff might not be up to scratch with such a system? Platforms like TekElement provide training. Now, your staff can easily get to grips on the essentials of the service so they can handle tasks and take orders seamlessly.  

Can you see, then, why so many business owners in hospitality are investing in integrated POS systems? Out of all of the investments that you could make today, this could be among the most beneficial long-term.

At TekElement, a Dallas-based MSP company, we believe that innovation is the cornerstone by which organizations succeed or fail. Our focus is to identify best-in-class technology solutions and build internal expertise in those areas to guarantee maximized delivery for our customers. Whether it be in security, cloud hosting, or ongoing support, our customers can trust our solutions to create seamless integration and execution across all areas of their business.

 

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